While in the Park
This article will help you to enjoy your fun day
without breaking park regulations, as well as to
understand what ride attendants expect of park
patrons. The employees must try to serve all the
customers that come through the gates on any
given day, so strict policies are imposed.
THE FOLLOWING MAY NOT BE REPRODUCED
WITHOUT PERMISSION FROM THE AUTHOR ©
You will be expected to wear shirts and shoes at all times
(except in designated areas such as water park facilities), put garbage
in the receptacles, not block entrance ways to exhibits, rides, shows,
or walkways; and to be courteous to the staff and other park patrons.
- RIDE ATTENDANTS
Many ride attendants don't get much of a breather
because they must continually load & unload people at a rate which is
dictated by the speed of the ride and the number of persons waiting. They
will expect you to follow their orders quickly, without recourse. When you
approach a ride one may ask "How many ?". It's best for the lead person to
hold up the number of fingers representing himself and his ride partners,
while verbally stating the same. The visual sign is important in noisy
areas as it enforces what the attendant is reading on your lips and helps
if you have an accent that is foreign to that particular attendant.
They will not allow drinks or loose articles such
as cameras and souvenirs on unless secured first. Some loading areas have
places to stash stuff while riding and most parks also have lockers should
you get too overloaded. If you choose to use either, the park will
not be responsible for theft or damages.
Be aware that on most rides there are safety
restraints. Please do not worry that the ride will start before the
restraints are locked and checked by an attendant. Yelling to an attendant
to stop the ride because you think it's about to start and your restraint
isn't locked is annoying to that attendant. Thomas Barry (a Six Flags
employee) has said to me that he feels slighted because it makes it seem
like he doesn't know his job, yet he, and all attendants, have been trained
by the company, and they do this job day in and out all during the season.
Thomas went on to say that (regarding working as a
coaster operator) "I can't tell you how many times I had people screaming
at me that their seatbelt wasn't fastened as if I was about to send the
train. It always happened when I would close the air gates."
He suggests: "Don't panic if the restraint
doesn't lock during boarding. The operator is busy and will eventually get
to making sure everything is locked before starting the ride. If he looks
like he is starting the ride, most likely he is just locking the
restraints (remotely) or some other pre ride-start procedure."
When exiting the ride, be sure to thank your operator
and/or attendants. They work long and hard, so a little appreciation
from you can make their day! Plus, a thankyou is a little courtesy that
If you see a possible safety concern, please report
it to a ride attendant or park employee. Averting disaster might save
someone from getting hurt and from having the ride shut down.
Parks will not allow line jumping, saving a place for someone
else, or being excused for drinks or washroom, then returning to your same
spot. The usual penalty is a warning and demotion to the back of the line.
However, ejection from the park without refund is an option some parks
will exercise, especially if the line-jumper becomes obnoxious. If you see
line jumpers, do not confront them, but be sure to point them out to the
ride attendant or security officer. If everyone reported line-jumpers and
they were reprimanded, there would be less of it.
At some point you may be in corral lines for a
certain seat on a roller coaster and your friends are in another line but
you all wish to ride together. It's more courteous to let others go in
front of you or your friends rather than to ask those waiting ahead if you
or your friends can move in front of them. The purpose of this shuffle is
to keep even with your friends so that you will all arrive at the head of
the line at the same time.
Should a park employee approach you with some park
guests whom have line passes, please be courteous and allow them ahead of
you. They rarely have more than four people, so it's only another few
minutes wait. Line passes are usually issued to park guests who have
disabilities, and issued to those who may have gotten stuck on a ride and
had to wait a very long time to get off. The line passes allow these
people to make up for lost time. Try to put yourself in these riders'
positions - Be courteous and allow these unfortunate guests ahead of your
place in line.
- PICTURE TAKING
Picture taking on rides or in certain theaters is
usually not allowed. However, if you have fast film or a digital camera and
disable, or not use a flash, theater picture-taking may then allowed. The
exception here would be a copyrighted act that specifies "No Pictures". Be
sure to read signs at the theater entrance to see if this is the case, or
ask an usher if pictures are allowed. When making this request, be sure to
state that you will NOT be using a flash.
If you intend to take pictures on rides, be aware
that if it is allowed, you will be responsible for your equipment. You must
ensure that it is secure and cannot leave your hand, where it might hurt
you, your fellow passengers, or persons on the ground. Be sure that no
straps are in a position to get caught anywhere that may cause the camera
or phone to be yanked from your hands and possibly injure you or another
rider. The best method is to buy or make a secure body harness that will
keep the camera or phone tightly with you in the event you let go of it,
or it gets away from you.
Be prepared to pay for repairs or new equipment in
the event of damage or total loss. Don't expect the park to reimburse you
for a broken lens.
Remember to not bring selfie sticks to the park. On
crowded days these can be dangerous to others, and can cause injuries to
one's self on rides. Many parks have now banned them.
Probably all parks have now banned smoking in line. Please be
courteous to non-smokers and smoke only in desginated areas. Besides being
an annoyance to them, the smoke can contribute to motion sickness for some
riders, and vomit is an annoyance to everyone. Plus, lit cigarettes are
liable to burn someone in a crowded queue.
Please remember to put your cigarette completely out and place the butt
in a proper container. Cigarette butts on the ground take away from a
park's clean look, and it makes the sweepers' jobs easier if they don't
have to pick up after a thoughtless smoker.
- CLOSURES of RIDES
The ride operations manager has the right to close
rides if an unsafe condition occurs, or for reasons of bad weather. The
latter may mean anything from high winds, through rain, to lightning.
Please do not hold the park responsible for bad weather, and don't take it
out on the employees if a ride is closed due to maintenance problems.
Remember that the park closed the ride for YOUR safety. Should you choose
to leave the park there is no refund. Fortunately there is usually much
to do indoors in most parks, and when the problem is fixed or when the
weather clears, the rides will be reopened.
- LOST and FOUND
If you find lost articles you will be expected to
turn them in to Lost & Found, or at least give them to a park employee.
Remember, some people in the park are not locals. They will need everything
they have brought with them, otherwise those things would have been left at
home. Think of how grateful you'd be if you left something in the park and
it was sitting at Lost & Found when you went looking, "Do unto others ..."
Remember when and where you found the item, in case you are asked.
If you have a complaint be sure to issue it to the
correct person. In most cases that means someone at management level.
Complaining to a ride operator or attendant, or concession operator may get
it changed, but it is best to go higher up. A complaint in writing always
gets more response than a verbal one and gives you a chance to really spell
out the problem.
Be courteous and respectful. Relate the events leading up to the
problem. Precisely and fully state the problem, and suggest ways it might
be resolved or improved for the next person that might encounter a
similar situation. Above all, try to put yourself in the park's shoes and
see it from their side, instead of flying off the handle.
Being aware of the above will make the day go
smoother for you and your fellow park guests,
maintaining enjoyment for everyone.
Courtesy and Thoughtfulness
Start With You
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Amusement Park Outing